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Virtual kidnappings are rattling families across the US

(Think deepfakes for robocalls.) A virtual kidnapper could potentially one day mimic the voice of a loved one, in addition to their phone number. “The challenge ahead of us is enormous ... read more

Introducing Ooma Office, The Ideal Phone System For The Busy Lawyer On The Go

Virtual Receptionist and Call Routing ... You can even keep your existing phone number when you switch over, to ensure there’s no interruption to your business. Better yet, the whole package ... read more

North Carolina parents forced to pay hundreds in ‘virtual kidnapping’

(Think deepfakes for robocalls.) A virtual kidnapper could potentially one day mimic the voice of a loved one, in addition to their phone number. “The challenge ahead of us is enormous ... read more

Sparkcentral Launches Virtual Agent Framework to Enhance Digital Contact Center Productivity

This allows companies to connect any virtual ... phone-based communication will drop to just over 10% of overall customer service interactions by 2022, a human agent will still be involved in more ... read more

The SEC, FinCEN and Virtual Currency

Customer receipt of a series of deposits from various sources that in aggregate are about equal to fund transfers to known virtual currency exchange platforms in a short time; and · A customer phone ... read more

Microsoft is building a virtual assistant for work. Google is building one for everything else

With minimal setup, you can talk to your phone or laptop as you ... has expanded the number of devices Alexa inhabits, bringing the virtual personal assistant to wall clocks and microwaves. ... read more

Nevada Democrats are pushing virtual caucuses to boost voter access

Party officials are still working on many of the details of the proposal, including what such virtual caucuses would ultimately look like — think phone calls ... the number is one-sixth ... read more

"Bring Your Own Bot": Sparkcentral's AI Virtual Agent Framework for Chatbots Blends the Best of Both Worlds

This allows companies to connect any virtual agent they create on any platform they prefer via any messaging channel they choose." "A growing number of brands realize ... Though the proportion of ... read more

If you own a Pixel phone, you can now use Google Maps’ new AR directions

Augmented reality walking directions for Google Maps was shown off last year at Google’s I/O developers conference, but only a very small number of ... the meshing of the virtual and the real ... read more

New App Allows for Virtual Shoe Sizing on the Move

Virtual fitting rooms have been gaining traction in recent ... In the long term Nike is intending to not only allow the app to help with shoe sizing but also integrate a number of personalisation and ... read more