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When consumers do not differentiate between retail formats, as long as ...

When consumers do not differentiate between retail formats, as long as their needs are met, why should any retail policy? The success of e-commerce in these markets has also encouraged the growth ... read more

The Future Of Retail Is Hybrid And Unified Around End-To-End ... - Forbes

The future of retail isn't what it used to be. And, that's a good thing when it comes to retail and customer experience innovation. Shopping journeys are more complex. The store is now digital. CX ... read more

‘Phygital’ Retail and The Store’s New Brand Ambassador - Forbes

Despite the myriad of challenges facing the retail industry, including supply chains, inflation, shrinkage, the changing consumer, and more; reevaluating the role of the frontline retail worker ... read more

87% of Consumers Indicate an Interest in a ... - Markets Insider

In fact, according to the recent BRP Consumer Study, 87% of consumers are interested in a personalized and consistent experience across channels. read more

Unified experience takes the centre stage with rising omnichannel ...

Today brands use the strengths of offline & online channels in tandem to create omnichannel retail - a seamless shopping experience for consumers. read more

Oracle Retail Suite 16 Helps Retailers Deliver Unified Consumer ...

Oracle has announced the availability of Oracle Retail Release 16, which allows retailers to deliver unified consumer experiences across e-commerce and brick and mortar locations. read more

FarEye and Syscons Partner to Deliver a Unified Last-mile Consumer ...

FarEye today announced a strategic partnership with Syscons to deliver a streamlined, end-to-end pre- and post-purchase last-mile delivery experience ... read more

Hong Kong consumers expect retailers to offer a unified experience ...

Retailers need to have a unified shopping experience across physical and digital platforms to retain the new customers they won during the pandemic. read more

Global Unified Communication As-a-Service in Retail Market, 2024 ...

The global unified communication as-a-service in retail market is expected to register a CAGR of over 16% during the forecast period (2019 - 2024). read more

Survey: 81% Of Retailers Will Deploy Unified ... - Retail TouchPoints

Retailers understand that gaps between shoppers’ personalized experiences online and in brick-and-mortar stores are problematic, and they are employing technology to satisfy consumers across every ... read more