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Virgin Mobile problems: compensation and refund rights after internet and network services went down

It comes less than six months after another mobile giant, O2, had a major network ... claim money back from companies who do not provide a service you have paid for. In cases where your service is ... read more

O2 working: How to claim compensation after network down

O2 has restored its network after customers were unable to access 4G and data services for hours on Thursday. Furious customers said they were unable to connect to the internet without a wi-fi ... read more

O2 compensation: How you can claim money back from O2 after network went down

You might get compensated for the network chaos experienced by millions - O2 has confirmed that it will give customers TWO days free as compensation for 4G data ... If your problem is still unresolved ... read more

O2 compensation: Your rights to claim and complain after network went down

But the question on everyone's lips - after problems began at about 5.30am on Thursday - is if you can claim ... network issue we are currently experiencing remains a top priority for us and we are ... read more

O2 network down across the UK – can I claim compensation?

Customers with the mobile phone company O2 have ... today after the network went down. Faults were reported as early as 4am and customers are still having problems using data, sending texts and making ... read more

O2 compensation: How to complain and claim after service went down

even after troubleshooting their devices. The company then issued a public statement confirming the network was down, adding it was working to sort the issue as quickly as possible. O2, which has ... read more

This is how you can claim compensation after the O2 network outage

Millions of mobile users were left stranded across Coventry, Warwickshire and beyond yesterday, with massive problems on O2's network. The mobile giant ... supplied customers with money or ... read more