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Virgin Mobile outage – are you owed compensation and how to claim money back

But compensation will be paid to all of its mobile customers - regardless of whether they were affected - and it'll be paid automatically so you don't need to claim it ... the information in the box ... read more

Virgin Media outage: Your rights as a customer and how to claim for a refund or compensation

Telecoms regulator Ofcom states that customers may be able to claim money back from ... for public wifi during the outage, for example, you may also be able to make a complaint and ask for ... read more

O2 outage: How can I claim compensation?

O2 customers affected by the mobile network's data outage could be in line for compensation over the loss of service. British customers reported not being able to use mobile data to access the ... read more

O2 network compensation: How to claim money back after service outage

Thursday was a bad day for O2’s 25 million UK customers after a software issue saw them have to go a whole day without 4G data services. While the network was back up and running as normal on Friday ... read more

O2 outage: How to claim compensation

O2 customers affected by the mobile network’s data outage could be in line for compensation over the loss of service. British customers reported not being able to use mobile data to access the ... read more

O2 outage: How to claim compensation

Ofcom said customers affected by the mobile network’s service outage may be entitled to compensation ‘in some circumstances’. O2 customers affected by the mobile network’s data outage could be in line ... read more