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EE Network DOWN – thousands of users say their phones haven’t worked for HOURS

Outage tracker down detector has registered a huge spike in complaints about EE on Tuesday morning. Thousands of users have reported issues with the phone network. Most of the complaints relate to a ... read more

O2 network down compensation for loss of service with outage - can you claim?

Millions of mobile phone users have been unable to access the internet throughout Thursday – and they may be able to claim compensation. It was first reported at 5.30am on Thursday that O2 customers ... read more

O2 working: How to claim compensation after network down

O2 has restored its network ... loss of service whilst the repairs were being carried out. For your complaint to be valid, you’d have to prove consequential loss, for example, if you had to spend ... read more

Why did O2 go down, will it happen again and can I get compensation?

In a statement, 02 said: ‘We can now report that our 4G network has been ... patience during the loss of service on Thursday 6 December and we’re sorry for any impact the issue may have caused.’ The ... read more

O2 network crash: How you can claim compensation

Here's how you could claim compensation over the loss of service. READ MORE: Millions of O2 customers left without coverage hours after network goes down Guidance from regulator Ofcom said that, ... read more

O2 outage: How can I claim compensation?

O2 customers affected by the mobile network's data outage could be in line for compensation over the loss of service ... you experienced on Sky Mobile yesterday," the network said. "We're giving you a ... read more

O2 compensation: How you can claim money back from O2 after network went down

You might get compensated for the network chaos experienced by millions - O2 has confirmed that it will give customers TWO days free as compensation ... If that doesn't work, you can take your ... read more

O2 network compensation: How to claim money back after service outage

It must be a genuine loss ... you can escalate it to an independent Alternative Dispute Resolution (ADR) scheme. O2 is a member of the Ofcom approved Ombudsman Services Scheme. However, the outage ... read more

O2 network down: Can you get compensation for loss of service?

O2 customers, and Tesco Mobile customers have been experiencing mass outage today as the O2 network has been down since the early hours ... their system which has affected mobile services globally. ... read more

This is how you can claim compensation after the O2 network outage

What's more, other phone providers, including GiffGaff, Tesco Mobile, Lycamobile and Sky Mobile all use the O2 network, and these too suffered outages. Service ... money or compensation. And after ... read more