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Virgin Media outage: Your rights as a customer and how to claim for a refund or compensation

It comes less than six months after another mobile giant, O2, had a major network ... claim money back from companies who do not provide a service you have paid for. In cases where your service is ... read more

O2 compensation: How you can claim money back from O2 after network went down

You might get compensated for the network chaos experienced by millions - O2 has confirmed that it will give customers TWO days free as compensation for 4G data problems But O2 has confirmed that it ... read more

Virgin Mobile outage UK: Firm issues statement on refund and compensation rights

It comes less than six months after a major O2 meltdown ... was down for a significant period of time, you may be entitled to an additional refund or account credit. If the network is unable to ... read more

O2 network down: Can you get compensation for loss of service?

O2 customers, and Tesco Mobile customers have been experiencing mass outage today as the O2 network has been down since the early ... or customer services. If your problem is still unresolved after ... read more

Virgin Mobile problems: compensation and refund rights after internet and network services went down

It comes less than six months after another mobile giant, O2, had a major network ... claim money back from companies who do not provide a service you have paid for. In cases where your service is ... read more

Virgin Mobile outage – are you owed compensation and how to claim money back

... if you went over your data allowance by 5GB you'd be charged £15. Of course, if you're unhappy with the compensation offered you can complain to Virgin Mobile using the information in the box ... read more

O2 disruption: Operator offers compensation over outage

Pay As You ... compensation from O2 for this. O2 said voice calls were not affected by the problem, but some customers said they could not make calls or send texts either. O2 is owned by Spain's ... read more

O2 to offer compensation after data outage

Around 25 million O2 customers left unable to use their mobile data for almost 24 hours will be given compensation, the network ... so if your bill covers handset costs too, you won't get any of that ... read more

O2 compensation: How to complain and claim after service went down

The network issues started shortly after ... you can complain to your provider and ask for compensation to cover those unexpected expenses. Keep all evidence including receipts and emails for this as ... read more

O2 boss apologises after signal goes down, but compensation for customers looks unlikely

Companies that share O2 ... your provider has failed in its obligations to you or breached a key condition. The company have so far not said anything about whether they would be giving customers ... read more