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O2 compensation: How to complain and claim after service went down all day

Mobile network O2 is down leaving thousands of customers unable to access the internet. Users reported experiencing problems with the data services shortly after 5.30am this morning. The company has n... read more

O2 network compensation: How to claim money back after service outage

Thursday was a bad day for O2’s 25 million UK customers after ... compensation depend on the specifics of the complaint. The BBC cites consumer expert Helen Dewdney, who says that anyone who has been ... read more

O2 Customers Compensation: How To Get Money Back After Outage

But automatic compensation ... free data all day on Saturday as a result,” he added. Meanwhile, communications regulator Ofcom advised consumers to lodge a complaint with operators if they are dissati... read more

O2 compensation: How to claim money back, and what you can claim for

O2 has issued a full apology after ... you can complain to your provider and ask for compensation to cover those unexpected expenses. Keep all evidence including receipts and emails for this as you wi... read more

O2 compensation: How you can claim a refund on your bill after network went down

Millions of people will be able to claim ... O2 to identify the root cause. One O2 customer received a text from the company after a day with no connection - about his bill. Pensioner Brian Highley, f... read more

GiffGaff, Tesco Mobile, Lycamobile and Sky Mobile compensation after O2's network crash

The firms all ... for a service you didn't receive? We've run through your O2 compensation rights already, so here's what you need to know about every other network. You can get updates on whether O2 ... read more

O2's 32 million customers are sent grovelling apology text after 4G blackout as users slam 'insulting' 87p compensation and call for it to be donated to charity instead

The compensation we are going to receive? We would be pleased if it went to charity ... Wifi networks. Service users have called the mixed messages after a day of blackout 'an embarrassment and a sham... read more

O2 says network is back up and running after 24 hour service black out but customers are still having issues

Millions of furious O2 customers endured a day ... complaints made before 7am, and customers across Manchester, London and Southampton have all reported outages. But the issues also spread beyond Engl... read more

How O2 customers can claim money back after the network went down

MILLIONS of O2 customers who were affected by the mobile network's data outage on Thursday could be entitled to compensation for the loss of service ... you a day of free unlimited UK data this Saturd... read more

Compensation for GiffGaff, Tesco Mobile, Lycamobile and Sky Mobile after O2 goes down

Mobile network users reported experiencing problems with the data services shortly after 5.30am yesterday. Only in the early hours this morning, O2 ... down, you can claim back any losses or raise a c... read more

O2 compensation: How to claim money back after network outage

O2 customers affected after a technical ... offer some form of compensation for loss of service. O2 said it would update customers later on Friday on how "we will make yesterday's data service issue u... read more

O2 compensation: How you can claim a refund on your bill after mobile phone network went down

WHEN your network goes down, it's your mobile provider's responsibility to fix the problem - and that means O2 has a lot of work to do after it went down today ... on your bill or compensation. Millio... read more