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Virgin Mobile outage – are you owed compensation and how to claim money back

Of course, if you're unhappy with the compensation offered you can complain to Virgin Mobile using the information in the box below. When O2's network went down in December ... customers get £8 a day ... read more

Virgin Mobile problems: compensation and refund rights after internet and network services went down

Virgin Media apologised for the disruption and said it is looking at compensation for customers affected by the outage. It comes less than six months after another mobile giant, O2, had a major ... read more

How to complain about banks, bills, delayed flights and broadband

The Financial Ombudsman Service is responsible for dealing with complaints about all ... wore out after just 3,000 miles. He took the garage to a small claims court and the dealer agreed to replace ... read more

O2 compensation: How to complain and claim after service went down

you can complain to your provider and ask for compensation to cover those unexpected expenses. Keep all evidence including receipts and emails for this as you will have to prove the expenses in your ... read more

O2 network compensation: How to claim money back after service outage

Thursday was a bad day for O2’s 25 million UK customers after ... compensation depend on the specifics of the complaint. The BBC cites consumer expert Helen Dewdney, who says that anyone who has been ... read more

O2 Customers Compensation: How To Get Money Back After Outage

“We’ve seen Sky Mobile, who has said it will give customers free data all day on Saturday as a result ... advised consumers to lodge a complaint with operators if they are dissatisfied with service, ... read more

How O2 and Tesco Mobile customers can get compensation as network down all day

Ofcom has revealed how O2 and Tesco Mobile customers can demand compensation after today's major outage. The O2 network has been down since 5.30am ... But can you claim money back and how can you ... read more

Compensation for GiffGaff, Tesco Mobile, Lycamobile and Sky Mobile after O2 goes down

Mobile network users reported experiencing problems with the data services shortly after 5.30am yesterday. Only in the early hours this morning, O2 ... down, you can claim back any losses or raise a ... read more

O2 compensation: How you can claim money back from O2 after network went down

You might get compensated for the network chaos experienced by millions - O2 has confirmed that it will give customers TWO days free as compensation ... the equivalent cost of two day's worth of their ... read more

O2 outage: How can I claim compensation?

O2 customers affected by the mobile network's data outage could be in line for compensation over the loss of service ... "We're giving you a day of free unlimited UK data this Saturday 8 Dec, so you ... read more

Virgin Mobile outage UK: Firm issues statement on refund and compensation rights

"We will be compensating our customers for the loss of service and will let them know the details shortly." It comes less than six months after a major O2 meltdown ... a complaint and ask for ... read more