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How to Manage the Need of Organization’s Current and Potential Customers Using CRM?

If you are associated with a business, then you have probably heard the term Customer Relationship Management i.e. CRM. Successful businessmen are familiar with this term in every aspect. There are mi... read more

To Be IPO Ready, You Need to Prepare for These 5 Potential Pitfalls

Related: Even If You Don't Plan to IPO, You Should Run Your Business Like a Public Company Unicorn status is hard to come by and not all pre-IPO companies need ... using their personal information. Up... read more

Advancing Analytics: The Path Forward for Finance Leaders, Part Two

According to Deloitte’s “Finance 2025” report, “Accountants using spreadsheets ... centric approach to internal customers that helps drive real value for the business and boosts the bottom line.” Mana... read more

8 ways the tech world will change in 2019: DevOps, Kubernetes, open source fragmentation, and more

In 2019, developers will be challenged to determine which Open Source platform to move to that matches all their needs and works cohesively with their current technology ... and overall helps organiza... read more

Why Apps for Managing Chronic Disease Haven’t Been Widely Used, and How to Fix It

While chronic disease management (CDM) apps have had some initial success, they have not yet lived up to their potential. This shortcoming ... developers of CDM apps need to work with organizations th... read more

Four first steps for customer data management

Doing so creates comprehensive customer profiles that can be used to improve customer relationship management (CRM) programs. It also enables analytics applications that help drive targeted marketing ... read more

How to Use CRM To Improve the Customer Experience?

CRM (customer relationship management) software helps the businesses with the information and automation required to improve the customer experience ... the business organization a diversified databas... read more

The Best Global Innovations in Banking for 2018

The benefits offered have been tailored to the needs and expectations of customers so that they can use them at any time, and in a selected number and configuration depending on the current ... the ex... read more

KMWorld 100 COMPANIES That Matter in Knowledge Management

manage and extend information assets to maximize potential for organizations of all sizes. Our judging panel consists of colleagues, analysts, theorists and practitioners. Everyone involved in the jud... read more

How to Blow a Presentation to the C-Suite

In a world where executives have a host of responsibilities and crises to manage, they need to triage which ones they’ll ... Divya’s teammate Josh made a claim about the number of current customers us... read more

Do organizations need ALM software?

Do we really need application lifecycle management ... to requests from regulatory authorities. Before an organization can implement application lifecycle management, it must assess its current approa... read more

Real-time CRM analytics: the future of BI?

It brings together the need ... for organizations to know what kind of customers they are. That is particularly true in highly competitive markets such as financial services, retailing and telecommuni... read more