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Global Chatbot Market in BFSI Expected to Reach $ 2,186 Million by 2024, Says Allied Market Research

Growth in need to improve customer relationship management (CRM) in BFSI sector ... sample/2415 Based on type, the software segment dominated the global market in 2016, and is expected to remain domin... read more

Automation Ready to Replace the Mad Men Style of Marketing: Weekend Reading

Tom Davenport If I had to place bets on which business function would have the fewest humans and most automated systems by 2025, I’d pick marketing ... such as customer relationship management (CRM) s... read more

App integration remains a hurdle in adopting SaaS technology

In an October 2017 forecast, research firm Gartner predicted that global SaaS-related revenues ... SaaS app categories -- notably human capital management and customer relationship management (CRM) -- ... read more

Salesforce.com Inc (CRM) Q4 2018 Earnings Conference Call Transcript

Salesforce.com, Inc. (NYSE: CRM) Q4 2018 Earnings Conference ... we're the No. 1 customer company in the world. No other company in the history of the software industry has been as focused on customer ... read more

Scribe Boosts Cloud Offering with GUI Synchronization Services

Scribe Software, a customer relationship management (CRM ... and the Microsoft Dynamics one, as well. “CRM is no longer just a contact management system. It’s a critical revenue enabler for the busine... read more

SAP AG (SAP) CEO William McDermott on Q3 2018 Results - Earnings Call Transcript

Our long track record is helping management teams navigate global uncertainty as best run businesses ... I expect that we can soon launch to the public market that we have customer number 10,000. So j... read more

Why CNN reported 'Slavery's Last Stronghold'

(CNN) - On Sunday, CNN Digital released a special report called "Slavery's Last Stronghold." It focuses on current-day slavery in Mauritania, a West African country where an estimated 10% to 20% of pe... read more

FTTN a huge “mistake”, says ex-BT CTO

He won’t stop until he gets fibre everywhere, and fair enough, as he believes it has incredible benefits for industry. We haven’t had many ... The volume of the NBN critics in Australia is just so muc... read more

Strata + Hadoop World Speakers

As CEO, Gabe leads NGRAIN in its commitment to deliver innovative 3D simulation software and solutions that exceed customer expectations, address industry ... forecasts to Africa using cell-based sens... read more

Open-Xchange to Integrate Cloud Computing Based E-mail with Salesforce.com

E-mail integration increases the productivity of customer relationship management (CRM) applications by putting ... server computers, software, PC and UNIX computers, along with specific industry init... read more

SAP's (SAP) CEO William McDermott on Q1 2018 Results - Earnings Call Transcript

This is a sign of things to come for SAP’s crystal clear plan to retake the lead position in CRM driven by overall fast adoption of SAP S/4HANA cloud and software ... to-market operation or organizati... read more