Automatic Web Traffic Generator

Evolution of the Hotel CRM

The success of any hotel hinges on its ability to curate memorable guest experiences and lasting customer satisfaction. Of course, this mission rests heavily on a hotelier's shoulders when we consider ... read more

Top CRM Blogs of 2018: Countdown, Part 2

First, Mitch asks why the CRM Evolution, SpeechTek and Customer Service Conferences ... I don't think he's always aware of it, but he writes on multiple levels: When he talks about a hotel that nails ... read more

CRM Evolution, Customer Service Experience, and SpeechTEK Conferences Open Monday

MEDFORD, N.J.--(BUSINESS WIRE)--The 2016 SpeechTEK, CRM Evolution, and Customer Service Experience conferences open Monday, May 23 at the Omni Shoreham Hotel, Washington D.C. The 3-day co-located conf... read more

Think Tank: Acts of Luxury and One-of-a-Kind Concierge Experiences

Today, luxury retailers are utilizing concierge services to understand customers, and are using this service to create unique custom experiences and essentially drive their “clienteling” and CRM initi... read more

Personalization in Travel Marketing: Moving Beyond the Buzzword

As we learned from the Skift 2019 Megatrend, “Everything is Converging in Hospitality,” hoteliers are shifting their focus from merely selling hotel rooms ... with their CRM and loyalty ... read more

Texting Your Hotel—The Next Evolution of Hospitality Customer Service

It makes sense: texting is an fast, easy way to deliver personalized service at an affordable rate. But texting hotels can’t change the hospitality industry, right? Or can it? Just imagine… Once your ... read more

What is the significance of hotel booking software while planning a cost-effective travel?

http://www.provab.com — With the evolution of online hotel booking system ... an award winning travel technology company , delivering B2B / B2C travel software, CRM, accounting software, car rental so... read more

There were a ton of buy and sell calls from Wall Street on Wednesday. Here are the biggest:

"We believe the company will need more time to see positive results on a company level from its evolution to cloud," stated the note. The analyst said Salesforce CRM is the firm's top pick and it ... read more

Carlson Rezidor officially rebranded to Radisson Hotel Group

"The creation of the Radisson Hotel Group is an evolution of our long-term partnership with the ... new property management and distribution platforms along with new CRM, loyalty and campaign manageme... read more

Radisson Hotel Group launches at IHIF

"The creation of the Radisson Hotel Group is an evolution of our long-term partnership with the ... new property management and distribution platforms along with new CRM, loyalty and campaign manageme... read more

Hoteliers can get booking edge with CRS innovation

Here’s a look at what the CRS of tomorrow could look like, and how it could help hotel companies compete in the world of ... functionalities of what we now recognize distinctly as CRS, CRM and PMS. Es... read more

Free Skift Report | Hotel CRM: Enhancing Guest Profiles and Automating Communications

Enhanced guest profiles and progressive models for the guest lifecycle are key to the new advantages data analytics bring to hotel marketing and operations. Coupled with automation and effective metri... read more