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The Jobs Equation—Erik Brynjolfsson

A conversation with economist Erik Brynjolfsson about how AI is likely to impact the workforce—and what can be done about it. One of the most surprising acts to me about the past 20 years has ... read more

Workers in a study got an AI assistant. They became happier, more productive, and less likely to quit.

A recent study by Erik Brynjolfsson, Danielle Li, and Lindsey R. Raymond shows that generative AI can actually boost productivity for workers. And the lowest-skilled workers could especially benefit. read more

Will artificial intelligence boost productivity? Companies sure hope so

Economists doubt that AI is already visible in productivity data. Big companies, however, talk often about adopting it to improve efficiency. read more

How the U.S. government is regulating artificial intelligence

The U.S. government is conducting research and risk assessment as large language models improve labor productivity within industries such as financial services. read more

MIT Technology Review

Erik Brynjolfsson is a professor at Stanford and director of the Stanford Digital Economy Lab. Founded at the Massachusetts Institute of Technology in 1899, MIT Technology Review is a world ... read more

Can AI help customer service reps help customers better?

according to Erik Brynjolfsson, one of the paper's authors and a senior fellow at the Stanford Institute for Human-Centered AI (HAI) and director of the Stanford Digital Economy Lab. "There was ... read more

Three Perspectives on the Future of AI

In a thought-provoking trialogue, three leading experts, Daron Acemoglu, Adam Thierer, and Erik Brynjolfsson weigh in on these questions, exploring the evolving landscape of work, technology ... read more

How to Prepare for the Next Big AI Boom

We are living in the "productivity paradox," as identified by Stanford University's Erik Brynjolfsson. Since advancements in AI and technology haven't yet translated into expected productivity ... read more

High-skilled customer service workers given an AI assistant saw 'close to 0' boost in their productivity

New research may be showing insight into what generative AI could mean for workers at different skill levels. In a recent case study of over 5,000 customer service representatives at an unnamed ... read more

AI Really Can Boost Productivity, Especially for Lowest-Skilled Workers

(Bloomberg) -- Customer service workers at a Fortune 500 software firm who were given access to generative artificial intelligence tools became 14% more productive on average than those who were ... read more