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Centrelink payment changes and opening hours over Easter long weekend

Centrelink branches throughout Australia will be closed for the public holidays on Good Friday, March 29, and Easter Monday, April 1. Call centres will also be closed on these dates. 'You’ll ... read more

New Centrelink facility opened in Butler creating better accessibility in north for government services

A new Centrelink facility in Butler opened its doors last month servicing Perth’s far-northern suburbs. Services Australia general manager Hank Jongen said the new facility on Butler Boulevard ... read more

Centrelink payments rise today - causing a major debate among Aussies

Five million Aussies to receive a cash boost on March 20 Centrelink payments to increase in line with indexation Aussies divided over the payment increase READ MORE: Greens propose radical ... read more

Centrelink and Medicare let 7 million calls go unanswered last year and it will be a while before the situation improves

In short: Australians are struggling to navigate Centrelink and Medicare and are frequently unable to get through to an operator. One expert said "few institutions in Australian life are subject ... read more

Centrelink warns Aussies of payment changes

Centrelink recipients are being reminded of upcoming changes to their payment and reporting dates. Centrelink offices will be closed throughout Australia for Anzac Day on Thursday, April 25. Most call ... read more

Centrelink payments aren't enough and need to increase, advocate warns

Anglicare Australia is calling on the government to increase Centrelink payments to help struggling Aussies keep up with the rising cost of living. Recipients saw a jump in their payments last month, ... read more

Centrelink Inquiry

The federal Department of Human Services has defended before a Senate committee is conducting an inquiry into the effects of the Centrelink's much-criticised automated debt-recovery scheme toward ... read more

A scheme meant to help people avoid debt is now causing it – Centrepay needs urgent repair

A system meant to help people on Centrelink pay for essentials has crashed wildly off course, becoming a vehicle for economic abuse and predatory businesses Centrepay is once again in the news ... read more

Change to Youth Allowance age of independence rule would improve equality for regional uni students, report finds

In short: Advocates for regional students want Centrelink to lower the Youth Allowance cut-off age for a dependent tertiary student to 18, from 22. Regional students who have to pay to live away ... read more

‘I had no access’: ex-residents of controversial rehab centre say welfare payments were taken against their wishes

The system Esther was using to have early, guaranteed access to his Centrelink payment was known as Centrepay. “Over 80% of my payment was given to the Esther Foundation and I had no access to ... read more