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Train Compensation: How The Consumer Rights Act Might Help You Get A Refund | AutoTraffic

World Consumer Rights Day: little-known rights on poor service, mobile contract price hikes and more

To mark World Consumer Rights Day here are the UK ... most things back for a full refund – even if there’s no fault and you’ve changed your mind. You have rights on train compensation Under the ... read more

Commuter chaos: know your rights to rail compensation

These earlier journeys can be up to three times more expensive, even if you split tickets to get ... train companies were implementing the Consumer Rights Act to ensure that accurate and easily ... read more

Rail passengers in timetable chaos face compensation battle

He wrote to Virgin in May requesting compensation but received no response. “Their communication on the day was woeful. I had to keep chasing to find out how I would get to my ... the Consumer Rights ... read more

Wow Air goes bust – your rights to compensation for cancelled flights and how to get a refund

Customers are being advised to check alternative available routes with other airlines, who may offer reduced rates. Your refund rights ... Consumer Credit Act, card providers are jointly liable when a ... read more

Most train users unaware of rights, says rail regulator

But it admitted that more could be done to help passengers know their rights. Among them is the right to claim a refund when ... and the train arrives late, you are still entitled to compensation. ... read more

How to get a refund if your train is delayed or cancelled - your rights explained

If the network refuses to help ... than an hour You can claim compensation by visiting the train company’s website - most have online forms you can use. You’ll probably need to upload a picture of ... read more

Your consumer rights are changing – what you need to know

Also see our consumer rights Q&A with former Consumer Affairs Minister Jo Swinson on the changes, which includes some "real-life" examples to help you understand what's happening. Yes, some elements ... read more

Train delays — how passengers can claim compensation

So before you suffer any delays, work out how your train service requires you to claim compensation. Operators may put their policy on the website ... In other words, you will need to queue up. The ... read more

Know your new consumer rights

The new Consumer Rights Act came in to force this week, and for the first time shoppers who buy faulty goods will be entitled to a full refund for up to 30 days after the purchase – something that ... read more

Consumer Rights Act travel amendments

We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your ... read more

UK train delays and cancellations: how to claim refunds and compensation

When it comes to Delay Repay, most operators say you can get a refund "irrespective of what caused the delay" and as any ticket is valid, not just season tickets, you may have a better chance at ... read more

Rail delays: New plans to compensate passengers

"Together with the Consumer Rights Act ... due compensation for poor service," he said. Commenting on the plans, Anthony Smith from watchdog Transport Focus said the measures "will go a long way to ... read more
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