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Train Compensation: How The Consumer Rights Act Might Help You Get A Refund | AutoTraffic

Train compensation: how the Consumer Rights Act might help you get a refund

Consumer group Which? has accused UK rail companies of “misleading” passengers over compensation and refusing to accept liability for expenses such as taxi fares. The group carried out a ‘secret shopping’ exercise, in which it telephoned 26 rail ... read more

Rail delay compensation - What are your rights and how can you make a claim?

This guide should help you claim what is due to you when your train is as little as two minutes late (though that’s on one line only, and the compensation is sixpence). How late does my train have to be before I get ... the Consumer Rights Act 2015. read more

Compensation for train delays: how to claim a refund

If there is no delay or cancellation but you are unable to travel on your booked train for personal reasons, you may be able to claim a refund ... citing the Consumer Rights Act 2015. The law says consumers are entitled to seek compensation when a service ... read more

How much should an airline pay for bumping a passenger? Now you can have your say

But while we don’t have a bill of rights, we do have a route to get there ... minimum levels of compensation with respect to: The CTA, an independent regulator and adjudicator, wants your help in developing the rules. You’ll find a discussion paper ... read more

The best websites for travellers' rights: How to fight your corner when a holiday falls flat

The hotel turns out to be nothing like what you were promised. You get food poisoning. If something goes wrong on holiday, it can be tempting just to grin and bear it, and make the best ... and paying compensation. So it pays to know your rights when ... read more

BA delays - what are my rights to compensation?

BA faces paying out millions of pounds in compensation after ... "Also remember if you actually paid for your fare with a credit card, then the Consumer Credit Act comes into play, and you could well get money back that way." Meanwhile, BA says it is ... read more

Most train users unaware of rights, says rail regulator

But it admitted that more could be done to help passengers know their rights. Among them is the right to claim a refund when ... and the train arrives late, you are still entitled to compensation. Earlier this week, the consumer group Which? read more

How to get refunds for delayed trains could be announced at station platforms

Rail minister Paul Maynard said the proposal was one of a number of options being mooted to help improve passengers’ access to compensation schemes ... resolve the issue with the train company. He said the Consumer Rights Act (CRA) introduced on October ... read more

Consumer rights: How to protect yourself when shopping

When shopping you should know your consumer rights so that you don't get ripped off. In October 2015 an overhaul of the Consumer Rights Act beefed up protection ... If they reject a full refund you may still be able to argue for a replacement or repair. read more

BA delays - what are my rights to compensation?

These are external links and will open in a new window BA faces paying out millions of pounds in compensation ... if you actually paid for your fare with a credit card, then the Consumer Credit Act comes into play, and you could well get money back that ... read more
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