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Reversal of 'open-door policy' at Starbucks signals economic shift

In 2018, Starbucks changed its open-door policy after making headlines when two Black men at a Philadelphia store were arrested for conducting a business meeting and remaining too long at the store. read more

Starbucks Ends Its Open-Door Policy, No More Free Bathroom Access - MSN

Starbucks has made a big decision that marks the end of its open-door policy, which was introduced in 2018. From now on, the company will require customers to make a purchase to use the restrooms ... read more

Starbucks reverses open bathroom policy - Fox Business

Starbucks is ending its open-door policy and will start requiring people to be paying customers to hang out in stores and use restrooms. Fox Business Personal Finance ... read more

Starbucks reverses its open-door policy at stores across the US - USA TODAY

When did the Starbucks open door policy began? The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn't order food or ... read more

Starbucks Ends Its ‘Open-Door’ Policy For Non-Paying Visitors - MSN

As part of its strategy to boost in-store sales, Starbucks is offering new incentives, including free refills for all customers starting January 27, previously an exclusive to loyalty program members. read more

Starbucks reverses its open-door policy, requiring people to make a ...

Former Starbucks CEO calls for revamped customer experience 06:11. Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to ... read more

Starbucks Reverses Its Open-Door Bathroom Policy

In a significant shift from its previous approach, Starbucks has announced the reversal of its open-door policy, which had allowed non-paying customers to freely utilize its cafes and restrooms. read more

Starbucks' New Bathroom Policy Is About to Annoy a Lot of People

New Starbucks Chairman and CEO Brian Niccol, who was hired from Chipotle in 2024, said in a Jan. 9 statement that they are working on improving U.S. locations and that Starbucks has "always been ... read more

The end of Starbucks’ open-door policy will make America's bathroom ...

With Starbucks’ new bathroom policy, America has nowhere left to go The story of its bathrooms demonstrates how we fail to invest in our civic infrastructure. Jan. 17, 2025, 3:56 PM EST ... read more

Starbucks making customers pay to use bathroom under new CEO Brian Niccol

The new rules reverse an open-door policy put in place in 2018, after two black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting. Primary Menu Sections US News ... read more