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Train firms accused of ‘dragging their heels’ over paying compensation to commuters who suffered delays

Worst offender Hull Trains has only been able to pay 32 per cent of compensation ... Office of Rail and Road figures show. Trio stabbed in attack yards from where mum confronted Javid over knife crime ... read more

Rail firms accused over compensation claims

Rail passengers are being given wrong advice when they ask about compensation rights after service disruption, a consumer group has claimed. Which? made "mystery shop" calls to 26 operators to ask if ... read more

Are YOU entitled to compensation? Rail firms accused of 'misleading' passengers

But the terms of National Rail Conditions of Travel were not updated to reflect this. For over ... compensation. In 2016 Transport Focus found that two-thirds of eligible passengers did not claim it. ... read more

Rail firms ‘dragging heels’ over compensation payouts

Train companies have been accused of “dragging their heels” over compensation ... made three million claims for rail delays between April and mid-October, according to regulator the Office of Rail and ... read more

Rail firms face £100m legal claim over 'making passengers pay double'

A massive legal claim for almost £100 million was launched today against three commuter train operators accused of forcing passengers ... “Millions of rail passengers could be eligible for ... read more

Rail firms ‘dragging heels’ over compensation payouts

Data on train delay compensation claims has been published for the first time (Nick Potts/PA) Train companies have been accused of “dragging their heels” over compensation ... regulator the Office of ... read more

Rail firms accused of raking in millions of pounds in compensation from transport chaos

From 2011 to 2017 the rail ... claim compensation for disrupted rail journeys However passengers received just £187million over the same period. Commuters usually have to be delayed by more than half ... read more