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CRM Evolution 2020 has been Postponed!

All Access Pass - Our Best Deal! Did you know there are three other closely integrated events happening at CRM Evolution? With an All Access Pass, you’ll have access to all four of them: CRM Evolution ... read more

CRM Evolution, Customer Service Experience, and SpeechTEK Conferences Open Monday

MEDFORD, N.J.--(BUSINESS WIRE)--The 2016 SpeechTEK, CRM Evolution, and Customer Service Experience conferences open Monday, May 23 at the Omni Shoreham Hotel, Washington D.C. The 3-day co-located ... read more

CRM Evolution 2019 Registration is Closed

The Customer Solutions Expo combines the CRM Evolution, Smart Customer Service, Digital Experience Conference, and SpeechTEK 2019 showcases. This central gathering place features the leading sales, ... read more

The Practitioner Readiness Question at CRM Evolution #crme11

CRM Evolution appears to focus on the topic of how CRM is evolving. But the conference name could just be “CRM,” at least according to speaker Art Hall, Director, Customer Solutions, at consulting ... read more

Cendyn is North America's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018 as voted by prestigious World Travel Awards

BOCA RATON, Fla., Sept. 24, 2018 /PRNewswire/ -- Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America's Leading Hotel CRM ... read more

Voice of The Customer: Speech Meets Larynx at CRM Evolution 2009

Last week, I keynoted the CRM Evolution 2009 conference - probably the best conference I ever attended, though I was biased because I also chaired it - first time I ever chaired a conference - so I ... read more

The Evolution of CRM

The importance of solid Customer Relationship Management software continues to grow year after year, and the market is expected to incur even more major changes over the next few years. As the ... read more

Marketpoint to Preview NextGen CRM Solution featuring Zuant Integration at CRM Evolution

Global CRM pioneer Marketpoint will preview the relaunch of its signature solution, Marketpoint CRM 3.0, during the 2019 CRM Evolution Conference and Expo. This year’s show will be held at the ... read more

The Evolution of CRM to sCRM

It worked mainly because previous “Contact Managers” had been desktop applications that sometimes functioned without even a basic shared database. Customer Relationship Management gave salespeople a ... read more